If you find that changes you make to your Firefox connection settings are not remembered when you restart Firefox, see How to fix preferences that won't save.įirefox supports IPv6 by default, which may cause connection problems on certain systems. Any changes you've made will automatically be saved.
If you connect to the Internet through a proxy server that is having connection problems, you will not be able to load websites. For instructions on how to configure some programs, see the Configure firewalls so that Firefox can access the Internet article.
In general, you should make sure your Internet security software is up-to-date and remove Firefox from your program's list of trusted or recognized programs, then add it back. After doing this you should be able to view the Whereby homepage normally.Note: Some Internet security programs can block Internet access even when they are in a "disabled" state. True by right clicking on selecting the Toggle option
See the instructions below to check on your configuration settings: If the instructions above don't work, it's possible that there's a setting in your configuration file that's causing this.
I'm using a supported browser, but still getting an error
Chromium is the same open source platform that other popular browsers like Chrome, Opera, Vivaldi, and others are based on.ĭiscontinuing support for older versions of Edge will help us to focus on improving Whereby's reliability, quality, and feature set instead of supporting another browser family! Chromium Edge is supported on many different devices and operating systems as old as Windows 7, so update to the new experience here,, if Edge is your browser of choice. We have a complete list of which browsers and devices we offer support for in our Supported Devices article, so if you aren't sure you can double check that you're using a supported browser there! Discontinuing Support for Non-Chromium EdgeĪs of early 2020, The Microsoft Edge browser is based on Chromium, and will be the only version of Edge that will be supported with Whereby moving forward. Why am I getting an Unsupported Browser error? What browsers do you support?